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Technical Support - Electronic Fire & Security

Whiteley, Hampshire
£21,000 - £23,000


Holiday Accrual

28 days, including bank holidays, increasing up to 33 days with years of service

Share Options

Offered each year

Employee Discount

35% Employee discount

Private Pension Scheme

Aviva private pension

Full Job Description

CSS Total Security Ltd t/a Croma Fire & Security are an equal opportunities employer.

Technical & Engineering Support

Based in: Hampshire

There has never been a more exciting time to be part of the team at Croma Fire and Security. Founded in 1970 as a family-run business, we have been providing extensive expertise in fire safety and security solutions for over half a century. We maintain an unrivalled knowledge of security technology, enabling us to deliver comprehensive security solutions and we have ambitious plans for growth.

Due to the demand and continued success in the market we are seeking a dynamic individual to join our Technical & Engineering team and support the team as a Technical Support.


- ARC Signalling checks and corrective actioning

- Conduct Remote Maintenances

- Conduct firmware upgrades

- Being available to drop urgent parts to site to support engineers.

- Receive Supplier deliveries, log and sort for stock replenishment.

- Sort and label returns, maintain weekly return process

- Stock control and replenishment ordering for stores and van stock.

- General stockroom housekeeping.

- Waste management/ safe storage / collections and returns

- Weekly ARC Signalling checks and corrective actioning.

- Conduct Remote Maintenances.

- Conduct firmware upgrades.

- Being available to drop urgent parts to site to support engineers.


- Good computer literacy.

- Good communication Skills.

- Good problem Solving Skills.

- Able to use own initiative.

- Full training will be provided.

- Experience in the fire and security isn't necessary.

This is an excellent opportunity for a motivated individual to gain hands-on experience in our technical department. Opportunities for career growth within our organisation. If you are passionate about technical support engineering and eager to learn, we encourage you to apply.

Job Type: Full-time

Salary: £10.42-£11.00 per hour


  • Monday to Friday

Ability to commute/relocate:

  • Whiteley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Incorporating Diversity, Equality, and Inclusion into your hiring experience.

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